The Association is a cooperative. One of the most important financial benefits of doing business with a cooperative is that, as a customer, you are also a member/owner. This entitles you to share in the Association’s profits through patronage refunds declared by the Association’s Board of Directors.
A patronage refund is a way of distributing the Association’s profits to its members. The amount of patronage allocated to a member is based on the amount of business the member conducts with the Association.